Telephone English
If the phone rings in English, don't be afraid to answer it! The
fear of talking on the phone in a second language will disappear if you
practise often. The hardest part about using the phone in a language that is
not your own is the fact that you cannot see the other person's eyes, mouth and
body movements (body language). Although you might not be aware of it, in
face-to-face conversation you lip-read and watch for smiles, frowns and moving
hands. Listening to someone on the telephone is like doing a section from a
taped recording in class. The only difference is that you have to talk
back!
In this lesson we look at some of the words and expressions that
we use for telephoning. There are also some practice sessions and a quiz for
you to check your understanding. And remember, practice makes perfect! Ring,
ring...
- Telephone Terms
- Telephone Language
- Telephone Tips
- Practice 1:
Making an Appointment
- Practice 2:
Taking a Message
- Practice 3:
Ordering a Pizza
- Telephone Quiz
